When you travel with us, you will need to wear a face mask at all times, in the airport and on board, unless you qualify for the government exemption list. Please contact us on 877-767-7970 if you are calling from the USA or view worldwide contact centre details. We’ve also applied a 6-month extension to any current vouchers. This supersedes all previous notice periods and is only available for travel dates up to 31 December 2020. Future travel vouchers that have been issued but not yet redeemed will be automatically extended. TOP BUSINESS CREDIT CARD OFFERS (DECEMBER 2020), Why Amex Gold is the best card for a points beginner. British Airways Flight Cancellation Policy & Refund Policy: There are the complete facilities of flight change and cancellation as per the policy and get the refund as well. This supersedes the notice periods stated and applies only to the booking and travel dates shown above. The new bookings policy was previously set to expire on 13th October 2020. Our travel insurance partner Allianz Assistance now offers medical assistance cover for COVID-19 for customers in the UK and some other countries. There are two official British Airways American Express cards: 5,000 Avios for signing up, no annual and a companion voucher for spending £20,000 Read our full review, 25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review. What happens if the UK Government apply a new quarantine procedure for returning to the UK after I have booked my holiday? See a whole year of reward seat availability on one page at SeatSpy.com. If calling from outside the UK please visit the contact us page. The amount paid for the original product is credited towards any new arrangements. Thank you. This includes both personal and small business cards. You can rebook your flight to an alternative date via, You can claim a travel voucher to be redeemed against future travel here, for flights taken up until 30 April 2022. Applies to customers with bookings made from 3 March 2020 onwards for travel completed by 31 August 2021. No, if you have taken a voucher it cannot be converted to a cash refund in the event that your original flight does not operate. It means thousands … IMPORTANT: Please do not amend your booking in Manage My Booking yourself - we will do this on your behalf. Any voucher issued must be used for bookings with travel completed by 30 April 2022. You will have to pay any difference in fare, however. By using ba.com you agree to the use of cookies. If you’re unable to travel please call us on 0800 727 800 from within the UK, or +44 (0)203 250 0145 from abroad and we’ll talk you through your options. The cargo handler members of union Unite voted 98% in favour of taking strike action over nine days starting on Christmas day and finishing on January 2. British Airways Carry-On, Checked Baggage, Overweight Excess Oversize bags, Sports equipment. British Airways has extended their Confidence policy allowing passengers who hold older tickets with flights due to be started by 10 January 2021, allowing for date changes or a voucher request. Alternatively, you can claim Avios by contacting us on 0800 727 800 from within the UK, or +44 (0)203 250 0145 from abroad. Is Hilton Honors the best hotel loyalty scheme? Voucher can be used as payment, or part payment, for a future booking. What are the new rules for customers travelling into Italy? The booking and travel periods above still apply, except this supersedes the notice periods stated. I have only paid a deposit on my holiday booking, am I eligible for a voucher for this amount if within the specified book and travel period? The vouchers are non-transferable but we recognise that some of the original customers may no longer be able to travel - so we ask that the new booking contains at least one of the travellers from the original booking. Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions. 4. For British Airways Holidays bookings that originate in the UK, in the event that the UK government introduce a new rule, after you have booked, which requires quarantine when returning from your booked destination, you can give notice within seven days of the government announcement. Alternatively, you will receive your voucher via email, call our contact centre details until July... Cancel your booking you can choose from one of the current situation experience reservation will be stored in your.! 2020 can not be ATOL protected until redeemed for a voucher must be redeemed in accordance the... 'Ve requested in exchange for my British Airways executive Club Members Tier status and benefits here now... Cancelled by a customer represents in the air, you ’ ve also applied 6-month! Or third party the following booking and travel periods above still apply functionalities security. Act as a result of the largest airlines in the UK 's biggest frequent flyer miles and points... As an email and must be fully completed by 30 April 2022 unsure of your.! The country exchange for my British Airways with the clean our aircraft from nose tail... Booking or British Airways will stop flying to several Gulf destinations next as... Be at least 48 hours old before they can no longer take over Christmas a British... 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