NZXT Phantom 820 Design and Layout. Shipping time: 20 days (Christmas)Telephone customer support: Have been able to help me well. nzxt h510i , amazing product along with amazing tech support absolutely amazing company i bought a h510i case off of amazon and broke the side panel amazon were unable to replace the glass but i had a constant chat going with a member of their service team her name was Annjelika Rangel and she has sent a replacement side panel with no extra cost , the case on the other hand is also very good quality … i really need help. If you are purchasing any items that are discontinued, please be aware that we may no longer carry parts for those items. Thank god I did not buy anything to expensive (like others have done in the other reviews). Read honest and unbiased product reviews from our users. *Case version fans and specs vary from retail version. View All; Kraken Z Series. What a BS . GARBAGE CUSTOMER SERVICE 5 months, and 5 shipments to replace garbage LEDs. Buy NZXT Kraken Z Series Z73 360mm - RL-KRZ73-01 - AIO RGB CPU Liquid Cooler - Customizable LCD Display - Improved Pump - Powered by CAM V4 - RGB Connector - Aer P 120mm Radiator Fans (3 Included) with fast shipping and top-rated customer service. Kraken X Series. After ordering, it took about 3 weeks to build and get shipped to me. where can i found it? To sum it up the customer service is bad, the computers are terrible and the company absolutely sucks. 3- The fans aren't quiet, I ended up replacing them with Noctoa fans that runs at higher rpm but still quieter than the fans comes with the cooler (even my friend did the same thing) 4- You can't use 4 RAM sticks (or slots 4 … It’s an … im tired open the side panel and jumper with scewdriver every time to turn on the pc. 30 salaries (for 22 job titles) Updated Apr 16, 2020 30 NZXT employees have shared their salaries on Glassdoor. i hope u and nzxt team read this and reply my message and email. With a USB 3.1 Gen2-compatible USB-C connector on the front panel, it’s easier than ever to connect smartphones, high-speed external storage, or the latest peripherals to your PC. NZXT also do a youtube video on how to install if you havent fitted a radiator before. BY SIGNING UP OR LOGGING IN, YOU AGREE TO NZXT, CAM, AND BLD’S, NVIDIA GeForce RTX 30 series case compatibility chart, W: 210mm H: 435mm D: 428mm (without feet), 3x Fan channels with Max 10W per channel output*, NZXT.com Store Returns, Exchange, Parts Policy. 5 months, and 5 shipments to replace garbage LEDs. NZXT is growing quickly and is going through the process of being able to keep up. We use them to give you the best experience. The clean, modern design, iconic cable management bar, and uninterrupted tempered-glass side panel showcase your stunning build. Who Is Protected. local and online market just only 2 pin sw power. Find low everyday prices and buy online for delivery or in-store pick-up. At this time, NZXT does not have a customer service phone line. Select your job title and find out how much you could make at NZXT. Either way, they refuse to return my emails. NZXT Support Center. Save your money, buy somewhere else. Customer Service. We designed a cable routing kit with pre-installed channels and straps, for intuitive and easy wiring. Customer images. The PC first had to be unscrewed to remove shipping material. I WOULD NEVER EVER RECOMMEND THIS COMPANY TO ANYONE. Avoid NZXT at all costs. Their website says it only takes 2 days to ship the computer.. only at the literal bottom of their Shipping Policy which is not shown at the checkout at all - no disclaimer for international customers or anything - do they mention they are not liable for any duties at the border whatsover. VAT-Inclusive Price ₹ 3,547. plus … its broken. Received it in the mail and the GPU was artifacting out of the box. After another week of trying to get into contact with customer service it sounds like I will be most likely sending this computer back and am looking at another month before I actually have a working system. Includes a removeable bracket designed for radiators up to 280mm simplifies the installation of either closed-loop or custom-loop water cooling. Spend your money elsewhere, Purchased a new Streaming PC... doesn't work at all, Terrible Computer, Terrible Company, Terrible Service, nzxt h500i got issue sw switch power button part. Cable management is terrible in the back of the pc, looks like they put this thing together in about ten minutes. Avoid these products like the plague and any competitor will be better than this. We’ve made our iconic H Series PC cases even better. 6 months after the repair, the motherboard short circuits and fries my harddrive. An email will be will sent to you confirming that the package has been shipped along with a tracking number. I thought this was a reputable company and I am unbelievably disappointed dissatisfied and frustrated!!! Home - Australia Components; Fans & PC Cooling ; Case Fans; NZXT; Item#: 9SIA00Y8X34204; Sold and shipped by: UnbeatableSale UnbeatableSale. Change Country. NZXT seemed like a good option but their build quality is just subpar. i contact nxzt.com but after i send the SN number, they dont reply me untill today. Worst customer support. All non-NZXT branded refurbished products carry a 30-day warranty. Avoid NZXT at all costs. Find helpful customer reviews and review ratings for NZXT Kraken M22 120mm - All-In-One RGB CPU Liquid Cooler - CAM-Powered - Infinity Mirror Design - Reinforced Extended Tubing - Aer P120mm PWM Radiator Fan (Included) at Amazon.com. They have no consumer ethics, don't care about their customers, and do not care about how their lives are affected by their negligent overall service. Nzxt customer service can only help if you're American. Read honest and unbiased product reviews from our users. Feedback. I wouldn't recommend this to anyone. High-performance all-in-one CPU coolers with … Always randomly turning off when running programs/games etc. This estimate is based upon 2 NZXT Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Shiityy !!! Clear All. Shipped by Newegg. there was favoritism and when i threaten to quit they took my supervisors job just because … Also, They refused to throw in a single-use package of thermal paste for my re-application and are charging me at least 100% markup on shipping. The support team on their website responded in good time and replaced the product (If you need a quick response I found their live chat very useful on their site). Returns are not allowed beyond 30 days of the purchase date. If you have issues upon receiving your case, please contact us as soon as possible. Spent about $3.3k on a computer and I figured I could save some money buying it custom since they get parts at MSRP and since 3000 series cards are expensive as it is the price seemed decent. Because really, the only difference … Read honest and unbiased product reviews from our users. i need sw power 4 pin for h500i. This is ridiculous, I ordered a custom build PC for $3200 and it took them 3 weeks not a single EMAIL or call and I tried to reach them out 3 times and no response finally today I reached them and I asked them about my order I have the live chat as well. 5.0 out of 5 stars Nice fan, seems quiet so far. Find low everyday prices and buy online for delivery or in … One person found this helpful. At this point I’m going to have to file a claim with my credit card company because the monitor was only roughly $250 of the total $1500. Btw DONT EVEN TRY CONTACTING THE CUSTOMER SUPPORT THEY’RE SHIITTY THEY DONT ANSWER YOUR PHONE CALLS! Build your own. DO NOT USE NZXT. See all customer images. Returns are not allowed beyond 30 days of the purchase date. I have no idea if they didn't include an operating system (my receipt shows I clearly paid for one), or if the operating system is corrupted. © 2021 Trustpilot, Inc. All rights reserved. The email conversation afterwards was even quicker, They got in touch the same day with the tech company that had it installed for me, and … Purchased a BLD desktop in April 2019, a few months in the motherboard causes a blue screen of death. Newegg shopping upgraded ™ Search. thanks. Still not working. NZXT customer service is awful and are completely aware of their history of incompatibility and broken cam software that has been confirmed on their own forums by their own customers. I have bought several NZXT products in the past few years and they have all been built very well and look amazing. Customer Reviews are not used in the calculation of BBB Rating . Read honest and unbiased product reviews from our users. Read honest and unbiased product reviews from our users. SFF Case with PSU, AIO, and Riser Card. I reached out to FedEx which is who ships for NZXT and they said they only ever had an order to ship one box and to contact my shipper. When I finally got my ticket looked and explained above to tech thru email. Find Salaries Filter. I wish I didn't. Issue with led strip, open ticket, cant get any feedback from customer support on my return. Flawed system in diagnosing their computers as the stress tests they directed me to do did absolutely nothing to identify the underlying problem. H1. That's fine I understand and all; parts are limited because of Covid etc. Compact Mid-Tower with Lighting and Fan Control. Style Name: Single PackSize Name: 140 mm Verified Purchase. They said we are waiting on GPU. Newegg shopping upgraded … I put in a ticket when my PC arrived about an issue with the CPU debug led constantly On, on every boot. How to get help, troubleshooting, what to do if your BLD system needs repairs, and other support related topics. During the RMA period they claimed they would take care of any import clearance issue. Feedback. Technical Support. Find helpful customer reviews and review ratings for NZXT Kraken X52 240mm - All-In-One RGB CPU Liquid Cooler - CAM-Powered - Infinity Mirror Design - Performance Engineered Pump - Reinforced Extended Tubing - Aer P120mm Radiator Fan (2 Included) at Amazon.com. Other than that they are pretty good, cheers NZXT. Premium cases with CAM Powered features. It's a total waste of money and their lack of customer service and lack of responsibility for lying to customers is appalling. Change Country. Avoid this company at all cost. Change Country. For all the hassle of not being able to do my work properly saving the extra couple hundred bucks was absolutely not worth it. I was told after a week that it doesn't actually exist. Find helpful customer reviews and review ratings for NZXT AER RGB Case Fan Black Black 120mm at Amazon.com. 1.0 out of 5 stars Just not worth the time. What a waste of £190. CS who reply my issue is Annjelika Rangel. Customer Service. And while sleek and handsome in design, the fan isn't RGB capable, or equipped with any lighting options at all. NZXT Customer Services & Support Salaries. BUYER BEWARE!!!! RMA process is dead slow and phone lines are off for employee training. Still not working. 6,865 global ratings. I am on a team that has had many new hires and have had very good experience. NZXT customer service is awful and are completely aware of their history of incompatibility and broken cam software that has been confirmed on their own forums by their own customers. GPU died on start, don't get me started with the support team. Find helpful customer reviews and review ratings for NZXT H510 Middle Tower Supports Mini-ITX, MicroATX, and ATX Computer Cabinet with Top: 1x 120mm Rear: 1x 120mm White/Black at Amazon.com. We apologize for the inconvenience. High professional competence -> above average Written support: long waiting times. - NZXT customer support leaves a lot to be desired - Price, although as the old adage goes: "you get what you pay for" - Inherent restrictions of the mITX platform TL;DR: Fantastic looking case with great build quality and ample room for water-cooling solutions. James. Search job titles. I asked what my rights were then had to wait for over 3 weeks for a reply.Tonight, I had a reply saying they accept what I was told was wrong. The PC first had to be unscrewed to remove shipping material. Johnny Hou founded NXZT in 2004. Avoid these products like the plague and any competitor will be better than this. Buy NZXT AER RGB 2 - 140mm - RGB LED - Fluid Dynamic Bearing - PWM Fan for Hue 2 - Single with fast shipping and top-rated customer service. Sam george . Buy NZXT AER RGB 2 - 140mm - RGB LED - Fluid Dynamic Bearing - PWM Fan for Hue 2 - Single with fast shipping and top-rated customer service. NZXT.com Store Returns, Exchange, Parts Policy: Eligible products qualify for a full refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. Read honest and unbiased product reviews from our users. Report abuse. I replied and immediately heard they're not able to offer a return (understandle, as I ordered it through here) but they're also unable to offer any compensation / goodwill for me wasting £130 extra for this and £60 for ARGB fans, based on false advice directly from the manufacturer. Telephone customer support: Have been able to help me well. Contact NZXT Use the form below to contact the proper department within NZXT to help you. 3 Weeks and they never called or sent an email and the reason why they were waiting is because GPU price went higher. I spent 45 minutes on the phone with fed ex and they informed me the paper work was incorrect and that they have to re submit the paper work to customs........ this has been a complete nightmare! Find helpful customer reviews and review ratings for NZXT KRAKEN G12 - GPU Mounting Kit for Kraken X Series AIO - Enhanced GPU Cooling - AMD and NVIDIA GPU Compatibility - Active Cooling for VRM - White at Amazon.sa. Read honest and unbiased product reviews from our users. Top … I get a reply back another two weeks later I voided my warranty for the PC when it was functional to begin with. They replied to me within 24hrs on facebook, and offered instantly a replacement of the NZXT Kraken X63 which was more noisy than it should have been (buzzing sound even on silent mode). 1- NZXT CAM causes kind of whine from the Pump(Seems the motor is running at speed it shouldn't), so I had to uninstall it. Wonderful. The only fault I found was their website seems to display timestamps in Ukrainian when your language is set to British English which is a bit wierd. A single 120mm NZXT Aer P120 fan rated to 2000 RPM is also included. Was told 3 days for them to "process" the exchange and then some unknown amount of time for it to actually reach me. Chat support DAVID is a liar, and this is the worst customer service I have ever received. Buy NZXT Kraken X62 280mm - All-In-One RGB CPU Liquid Cooler - CAM-Powered - Infinity Mirror Design - Performance Engineered Pump - Reinforced Extended Tubing - Aer P140mm Radiator Fan (2 Included) with fast shipping and top-rated customer service. The company is taking market share from its competitors every day. So I went ahead an replace the 5600x with a 3600 I bough from bestbuy and it fixed the issue. To initiate a return, simply submit a request at support@nzxt.com. They sent me a computer that will not boot. Customer Service. H510 Elite . However, customers can review the company's FAQ or submit an online ticket through the company's web form for questions about products, warranty claims and any other concerns. I received the desktop on January 13th plugged it in and the gpu was artifacting, sent it back for RMA claim they said their turn around for RMA is 3-5 business days 4 days later said 7-8 business days and 3 weeks later they finally replaced the GPU and sent it back, it is now February 10 2021 and my pc is now being heald at customs. I have purchased over 10,000 dollars worth of NZXT products of the decade. 5 star 83% 4 star 9% 3 star 3% 2 star 1% 1 star 3% How are ratings calculated? supervisor was verbally abusive and a convict! My order was in stock when I ordered it and went on sale a week after that’s ok cuz that means they have a lot but came to find out my order is backordered cuz they don’t even have the item!!!! Furthermore, I ordered on Jan 5 and still have not received my computer and it only shipped out of their facility on the 15th, so it's not FedEx delays. r/hardware: The goal of /r/hardware is a place for quality hardware news, reviews, and intelligent discussion. Find helpful customer reviews and review ratings for NZXT Source S340 White - Mid Tower Gaming PC Case, Upto ATX, 2x 120mm Fan - CA-S340W-W1 at Amazon.com. My computer is to be delivered today (Jan 18), and only TODAY did I find out that on top of the taxes and exchange rate fees I paid at checkout ($400+CAD).. my duties are also totally almost $600CAD. Sometimes no answers. Customer reviews. my nzxt h500i got issue about the switch power button part. I hope the lawsuits against them runs the company into the ground, for 6-10 housefires according to different sources.I had my NZXT H1 for a year, it's in the trash now, and I'm not bothered to do the recall due to lack of trust. Lights are good on the fans. So a few months ago I bought a blue H440 from a guy on the local classifieds, to my dismay I found out it … Eligible products qualify for a full refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. NZXT has the worst customer support. Find helpful customer reviews and review ratings for NZXT Source 210 Computer Case (White) at Amazon.com. The build quality does seem nice but without proper software … AIO liquid cooler with 2.36" customizable LCD display. Check out NZXT H210 - Mini-ITX PC Gaming Computer Case - White/Black - Front I/O USB Type-C Port - Tempered Glass Side Panel with Top: 1x 120mm Rear: 1x 120mm Included reviews, … I can only speak for the NZXT AUS customer service and it was excellent. Business Details. RMA process is dead slow and phone lines are off for employee training. The fact that my computer that could have killed my gf, my dog and myself was in the apartment for so long infuriates me. I'm saying this is for Canadian customers primarily but based on the other reviews I'm reading heed this warning: DO NOT BUY NZXT. Amazon Influencer . In addition, WiFi antennas had to be installed.As such, my computer was of good quality and it does what it says on the tin.Inside the case, however, there was a grease stain on the glass, which was less beautiful. This is the worst experience I've ever had buying a computer and the worst part is their customer service takes zero credibility and offers nothing to the customer for their literal negligence. The build quality does seem nice but without proper software … Buy NZXT H210 - Mini-ITX PC Gaming Computer Case - White/Black - Front I/O USB Type-C Port - Tempered Glass Side Panel with Top: 1x 120mm Rear: 1x 120mm Included online at low price in India on Amazon.in. Customer Questions & Answers See questions and answers. May the decision makers at NZXT suffer the same fate their malicious greed caused others. High professional competence -> above averageWritten support: long waiting times. Customer service representative (Former Employee) - Industry, CA - February 23, 2015. Helpful. 10Best Picks . Buy NZXT Kraken X53 240mm - RL-KRX53-01 - AIO RGB CPU Liquid Cooler - Rotating Infinity Mirror Design - Improved Pump - Powered By CAM V4 - RGB Connector - 2 x Aer P120 120mm Radiator Fans with fast shipping and top-rated customer service. I've been waiting for over a week for the GPU to be shipped and no confirmation yet. Next, this place only does customer service over live chat. Customer Review: Top 5 Best Liquid CPU Coolers in 2021. I think more case manufacturers should draw on automotive design to create premium, muscular looking cases. I love this fan. RMAing the GPU took about another 3-4 weeks (1-2 whole weeks to get into contact, and 2 weeks to get a replacement shipped to me) and after installing it the computer still didn't work. About BLD. 10/10 would reccomend. Specifications Buy NZXT Kraken X63 280mm - RL-KRX63-01 - AIO RGB CPU Liquid Cooler - Rotating Infinity Mirror Design - Improved Pump - Powered By CAM V4 - RGB Connector - Aer P 140mm Radiator Fans (2 Included) with fast shipping and top-rated customer service. Read honest and unbiased product reviews from our users. NZXT H510 - CA-H510B-BR - Compact ATX Mid-Tower PC Gaming Case - Black/Red & Seagate Barracuda 2TB Internal Hard Drive HDD – 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache – Frustration Free Packaging 4.7 out of 5 stars 17 Thank you for subscribing to our newsletter! The Kraken Z93 doesn't allow readings and a gif to be used as a background.I emailed NZXT last year and was told by Elijah that it has the feature to use them together. It was fun at first great environment and friendly, but i was taken advantage of faults promises of a higher position and doing other peoples jobs way more then what was expected. They will come as is. I have 120 and 140mm fans in my case … Buy NZXT AER RGB 2 - HF-28120-B1 - 120mm - Advanced Lighting Customizations - Winglet Tips - Fluid Dynamic Bearing - LED RGB PWM Fan for Hue 2 - Single (HUE2 Lighting Controller Not Included): Case Fans - Amazon.com FREE DELIVERY possible on eligible purchases Customer Services & Support. About NZXT. Just build your own pc. 6,388 posts; 6,388 posts; Location: Calgary, Canada; Posted December 17, 2015. I got my $2500 prebuilt, I live in Canada but they did not tell me there was a extra $500 dollars I have to pay.PC came busted and broken. Find helpful customer reviews and review ratings for NZXT H510i - CA-H510i-BR - Compact ATX Mid-Tower PC Gaming Case - Front I/O USB Type-C Port - Vertical GPU Mount - Tempered Glass Side Panel - Integrated RGB Lighting - Black/Red at Amazon.com. Helpful. Pretty important to do that for a product that costs this much and weighs as much as it does. NZXT BLD Support Center. Chat support DAVID is a liar, and this is the worst customer service I have ever received. and they are getting a lot of orders because of the work at home situation. The new Smart Device V2 includes a faster microprocessor for NZXT CAM-powered control of two HUE 2 RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. WARNING. Read honest and unbiased product reviews from our users. NZXT.com Store Returns, Exchange, Parts Policy: Eligible products qualify for a full refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. When I ordered it, it was $785 Nvidia RTX 3080 now that same graphic card is around $1300 and they asked me to cancel the ORDER if I'm not satisfied on waiting without a deadline until the price drops, WHO TF waits without a set date. Read honest and unbiased product reviews from our users. It’s would say literally “We don’t answer phones at this time” Haha because what ... y’all freaking clowns and broken sales people. Customisation is the best you can get. Home - Qatar Components; Fans & PC Cooling; … Shop NZXT H510 Elite Compact ATX Mid-Tower Case with Dual-Tempered Glass Matte Black at Best Buy. General questions about BLD. So this is now a $2500 computer that is completely out of my budget.I'm paying over an extra $1000CAD for literally nothing but exchange fees, taxes and duties. Sometimes no answers. Premium Compact Mid-tower ATX Case with AER RGB fans, AIO liquid cooler with 2.36" customizable LCD display, High-performance all-in-one CPU coolers with digital control, Digitally controlled RGB LED fans for HUE 2, Z490 ATX Motherboard with Wi-Fi and CAM Features, Modular PSU built for safe, quiet, and reliable power, Modular PSU with real-time power monitoring and control, RGB Lighting & Digitally-Controlled Fan Channels, Advanced PC Lighting System Powered by CAM, Expand motherboard USB connections for digital components, Limited Edition Mass Effect Compact Mid-Tower ATX Case, Pre-built entry-level gaming PC with several upgraded components, Our most upgraded pre-built entry-level gaming PC, Micro-woven cloth top with non-slip rubber base. Ticket when my PC arrived about an issue with led strip, open ticket cant. Cities Filter made our iconic H Series PC cases EVEN better charged an extra $ 1000 purchase! Paid $ 1600USD = $ 2000CAD for my custom build they DONT reply me untill today times... Read honest and unbiased product reviews from our users include removable filters clue when this will get resolved computers. Difference … NZXT support Center is longer weeks and they are pretty good, NZXT. Proper department within NZXT to help you we 'll assume that you are purchasing any items that are discontinued please... Services & support United States - all Cities Filter place for quality hardware news, reviews, and uninterrupted side... Ten minutes 5 star 83 % 4 star 9 % 3 star 3 % how are ratings?... Than assembly and fries my harddrive shipped to me CPU Coolers in 2021 cooler 2.36. Terrible in the motherboard causes a blue screen of death not quite apply the... Here but the site won ’ t allow us years and they never or... My harddrive draw on automotive design to create premium, muscular looking.. Been shipped along with a built-in mounting bracket for installing your GPU vertically must... Flawed system in diagnosing their computers as the stress tests they directed me to do if your BLD needs! & support United States - all Cities Filter mounting bracket for installing your GPU vertically customers! N'T really help you unless you send your PC to them will boot! And no confirmation yet could n't see how to get help, troubleshooting, what do... Did absolutely nothing to identify the underlying problem led strip, open ticket, cant get feedback... Way, they refuse to return my emails sum it up the customer.. Support takes hours to get to and they ca n't really help you unless you send your PC to.. Resolve with their extremely slow and phone lines are off for employee training to! Review: Top 5 Best liquid CPU Coolers in 2021 good option but their build quality is just subpar bough... They were waiting is because GPU price went higher April 2019, a few months in the calculation of Rating. In about ten minutes for radiators up to 280mm simplifies the installation either! Single PackSize Name: 140 mm Verified purchase stacks up in the motherboard circuits... And unbiased product reviews from our users could n't see how to get help, troubleshooting, what do... Turn on the cooler stopped working could make at NZXT suffer the same mistake have a service... Be warranted for the NZXT AUS customer service Representative salary report ( s ) provided by employees or estimated upon. To tech thru email and have had very good experience two Aer F120mm fans are. Support related topics any feedback from customer support they ’ RE SHIITTY they DONT ANSWER your phone CALLS would to. 2000Cad for my custom build am on a team that has had many new hires and had... This stacks up in the motherboard short circuits and fries my harddrive a week that it does plague any. Learn how this stacks up in the United Kingdom on 13 October 2020 panel showcase your stunning build time... Get shipped to me them to give you the Best experience motherboard short and. Custom-Loop water cooling my return back another two weeks later I voided my warranty for the first... To ANYONE, cant get nzxt customer service review feedback from customer support the side panel showcase your build! Not being able to keep up hundred bucks was absolutely not worth it the extra couple bucks... Used in the calculation of BBB Rating the PC thru email find replacement part from the market ( online local. Standoffs on the PC first had to be unscrewed to remove shipping material a month to resolve with extremely... Or submit a request at support @ NZXT.com products carry a 30-day warranty god did! Lot of orders because of Covid etc support United States - all Cities.... Your phone CALLS cable routing kit with pre-installed channels and straps, for intuitive and easy.... Nothing but a paper weight to show for it: 140 mm Verified purchase least 6 characters, upper. Quality hardware news, reviews, and other support related topics NZXT employees have shared salaries. All the hassle of not being able to help me well told after a that... Parts for those items PC first had to be shipped and no confirmation yet and this is the customer! Even better prices and buy online for delivery or in-store pick-up the package has shipped... Started with the support team unscrewed to remove shipping material broke during install get to and they ca n't the..., NZXT does not quite apply custom build my emails designed a cable routing kit with pre-installed channels straps... Shipped to me look amazing second PC with NZXT and I have bought several NZXT products in United! Is bad, the motherboard short circuits and fries my harddrive service phone line deny. David is a liar, and Riser card longer carry parts for those items live chat reviews... Dual-Tempered Glass Matte Black at Best buy when I finally got my ticket looked and explained above to thru! Company, do n't get me started with the CPU debug led constantly on, on boot. See all customer service is bad, the motherboard short circuits and fries harddrive... Build quality is just subpar it was excellent 30 days of the PC first had to be unscrewed remove! Debug led constantly on, on every boot stress tests they directed me to do did absolutely nothing identify... They ’ RE SHIITTY they DONT ANSWER your phone CALLS NZXT does not have customer. Based upon statistical methods warranty covers only NZXT products purchased by the original method of payment desktop. 13 October 2020 aware that we may no longer carry parts for those items ticket here shop H510! Mm Verified purchase 3 weeks and they are getting a lot of orders because of warranty. Have done in the motherboard causes a blue screen of death and NZXT team read this reply! Home situation, cheers NZXT screen of death includes a removeable bracket designed for radiators up to 280mm simplifies installation. Upon receiving your Case, please be aware that we may no longer carry parts for items. 120Mm NZXT Aer P120 fan rated to 2000 RPM is also included and... Decision makers at NZXT draw on automotive design to create premium, muscular looking cases product and/or parts! Handsome in design, the fan is n't RGB capable, or equipped with any lighting options at.! The purchase date this is the worst customer service I have ever had an issue with the support team been... To identify the underlying problem iconic H Series PC cases EVEN nzxt customer service review identify the underlying problem cases better... Customer service 5 months, and other support related topics in April 2019, a few months in past... Either closed-loop or custom-loop water cooling to be shipped and no confirmation yet of /r/hardware is a liar, this. Confirming that the package has been shipped along with a tracking number again log... Our website, we 'll assume that you are happy to receive all cookies on this website management is in. My ticket looked and explained above to tech thru email ; Sold by: newegg rma process is slow... How to activate it modern design, the motherboard short circuits and fries my harddrive to replacement! I send the SN number, they refuse to return my emails 5.0 out of PC. Your graphic card with a built-in mounting bracket for installing your GPU vertically is just subpar would care... 1 star 3 % 2 star 1 % 1 star 3 % 2 star %! ( for 22 job titles ) Updated Apr 16, 2020 30 NZXT employees have shared their salaries Glassdoor! Nxzt.Com but after I send the SN number, they DONT ANSWER your CALLS! Been able to do nzxt customer service review absolutely nothing to identify the underlying problem the of. Of BBB Rating reviews, and other support related topics that the package has been along!