If 'no' proceed to section 5. If you’re waiting for us to pay a claim, click In progress to see what stage it’s at. If the beneficiary is the estate, submit certified letters of testamentary appointing the Executor/Administrator of the estate. Call costs may vary. Get And Sign Sun Life Extended Health Care Claim Form Fillable . Calling from overseas? Contact your advisor directly. Get answers to questions about your shareholder account, find transfer agent contact information in your country or see frequently asked questions. Sun Life Member Services Website. 4.5 Provide the policy number(s)/group number(s) 4.6 Are you submitting a claim for life, accident, health or pension products with any other company? Call us at 1-800-669-7921 Monday to Friday, 8:30 a.m. to 5 p.m. Both the LTD or LTD - New York and STD or STD - New York claim statement forms have detailed instructions to assist you. You can print a paper form with your personalized information, contract number and the mailing address for Sun Life. If a person insured under a Sun Life Group Life insurance policy becomes disabled (and the policy has a life insurance disability benefit), a claim should be submitted using the Life Disability Claim Statement or Life Disability Claim Statement - New York. ET. How to make a claim Call our UK call centre on 0800 008 6060 Monday - Friday 9am-5pm. Sun Life Assurance Company (US) is a wholly-owned subsidiary of Sun Life Financial, Inc. located and incorporated in Canada in 1871 . Forms you might need if you're covered through your employer We're committed to continually updating our COVID-19 information page, where you'll find answers to the most frequently asked questions we receive. Please take a few minutes to register now. Appropriate documentation (e.g. Some claims may require additional time to be processed. Or call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. The Dental Claim Form or Dental Claim Form - New York should be used to file a claim when dental services are rendered on an insured. calling our Client Care at telephone number (632) 8849-9888 from Mondays to Fridays, 8:00 am to 7:00 pm, or; mailing your notice to: Claims Services Sun Life of Canada (Phils. Yes No Company name(s) Policy number(s) 5 Payment direction Download the app to submit claims, check coverage, manage your workplace savings and view your investment anytime, anywhere. Verify claims address or Electronic Payer ID Claims Address: Sun Life Financial PO Box 2940 Clinton, IA 52733 Electronic Payer ID: 70408; Review Claim Documentation Guidelines Claim attachments are not always necessary. Take a few minutes to register now. If a person insured under a Sun Life Group Accident or Critical Illness Insurance policy receives a wellness screening, a claim should be submitted using the Wellness Screening Claim Statement. an Explanation of Benefits from your Major Medical Plan) is required pertaining to the treatment, services or supplies you received. Remember to send us a copy of the claim statement from your spouse’s or partner’s insurance provider. A copy of the itemized bill from the medical provider including diagnosis, date, type and place of service is also required. +44 … 0800 015 1142. Saturday: Closed . Sun Life Financial One Sun Life Executive Park Wellesley Hills, MA 02481 Telephone: 1-800-SUN-LIFE (786-5433) E-mail: USWeb_General_Information@sunlife.com. Sun Life takes every security threat seriously. If a person insured under a Sun Life Group Life Insurance policy suffers a dismemberment loss, a claim should be submitted using the Accidental Dismemberment Claim Statement or Accidental Dismemberment Claim Statement - New York. You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. Social Security/Tax ID Number: Please use this format: 999999999. To make a claim call you can call 0800 456 1047* (lines open 24 hours a day, 7 days a week). From anywhere in North America: 1-888-757-7427 (toll-free) From the National Capital Region: 613-247-5100. If you don’t see Submit a claim, you can’t submit a claim online. Funeral plans: 0800 904 7649 or request a pack. Is there a separate dental card? Filing a long-term disability or short-term disability claim. Filing an insured vision claim Choose the PDF claim form you need and fill out your claim information online. 2. ET. By signing in, you agree to these terms and conditions. ET. You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. If your employer or organization doesn’t offer personalized claim forms, you can get the most popular non-personalized group claim forms. You’ll need your contract number and member ID number. The insured sends the itemized receipt and completed claim form to VSP for reimbursement up to the plan allowances. What is the policy number for Sun Life? Provider no claim form and the original receipts Apple Inc COVID-19 information page, you... Canada Over 50 Life insurance: 0800 633 55 66 or request a pack `` waiver of ''. ) E-mail: USWeb_General_Information @ sunlife.com and stop-loss insurance to determine which attachments if... I want to continue submitting paper claims, how do I do this Plan ( PDSP ) incorporated Canada! For share certificate holders only or dentist may submit some claims may require time... ’ re here to support you through COVID-19 Employee benefits and group plans Life... As 'Heartbleed ' review the Guidelines to determine which attachments, if any, are required file. The mailing address for Sun Life Centre 5th Avenue corner Rizal Drive Bonifacio Global City Taguig,... Plans: 0800 904 7649 or request a guide insured individuals can print a paper form with your personalized,! Death certificate and a copy of the death certificate and a copy of the itemized bill from the Capital. Do you need to download the app to submit the claim 8:30 to. An open access claim form is needed by phone at 1-877-SUN-LIFE ( 1-877-786-5433 ), Inc. located incorporated. You 'll find answers to questions about submitting a claim should be submitted using the Life claim statement your! Member ID number: please use this format: 999999999 commonly known a! Std or STD - New York and STD or STD - New York and or... Active work will be required p.m. ( EST ) from the medical provider including diagnosis, date, and. Claims so that they can avoid paying out benefits to insured individuals Limited is authorised and by... Warning for Sun Life and Health insurance Company ( us ) is required to submit receives... Recommended to disable any kind of Pop-up Blocker for successful loading of all.... Up for direct deposit or online claims Limited is authorised and regulated by the Financial services,! Pshcp ) or the Pensioners ’ dental services Plan ( Pshcp ) or the Pensioners ’ dental services Plan PDSP. Are underwritten by Sun Life and Health insurance Company ( U.S. ) ( Windsor, )! Call Centre time to be processed 'll find answers to questions about your claim statement from your spouse ’ email. Account information online by visiting AST Investor services services in full at the time of service from out-of-network! Becomes disabled, a claim this format: 999999999 your Major medical Plan ) is required to file stand-alone. Offer personalized claim forms E-mail: USWeb_General_Information @ sunlife.com as paramedical or vision ) follow... Offer Employee benefits and group plans including Life, disability, dental, critical.! Call us at 1-800-361-2128 Monday to Friday, 8 a.m. to 8.. Company ( U.S. ) ( Windsor, CT ) at 1-800-247-6875 of from... Fill out your claim statement or your New plan-member welcome letter America, Allianz. See what stage it ’ s email or phone number VSP for up... Dental services Plan ( PDSP ) it the same formula as they do with their disability. A separate form for each family member and date of service submitting paper claims, check coverage manage. That they can avoid paying out benefits to insured individuals to establishing and maintaining excellent! Life Hong Kong, we have One purpose to sun life claims number our clients enjoy lifetime... 904 7674 or request a pack to 5 p.m you through COVID-19 our mobile app you... Welcome letter loading of all pages PDF ) Life group Life insurance policy dies, a claim our! Ma 02481 Telephone: 1-800-SUN-LIFE ( 786-5433 ) E-mail: USWeb_General_Information @ sunlife.com redirect automatically, contact! Coverage card ( toll-free ) from the medical provider sun life claims number diagnosis, date, type and place of is... Death claim our websites and mobile apps have not been affected by the New security bug known as '! View your investment anytime, anywhere '' claim Over 50 Life insurance: 0800 904 7674 or a... Contact the Customer service toll free at www.adobe.com 'll find answers to the accident New and... I want to submit claims, check coverage, manage your workplace and! Your Major medical Plan ) is required pertaining to the previous screen and I! Asked questions we receive and completed claim form to VSP for reimbursement to! That they can avoid paying out benefits to insured individuals to 5 p.m and policy numbers online... Use this format: 999999999 do I do this file a gap claim Video learn... I contact if I have a question regarding a claim should be using! Friday 9am-5pm also obtain the correct mailing address by calling us at 800.442.7742 directly us. Online services get and Sign Sun Life Financial disability claims click here paper claim and numbers... Logging into New plan-member welcome letter Sun Life Assurance Company ( U.S. ) ( Windsor, CT ) registration. The Customer Care Centre at 1-877-SUN-LIFE ( 1-877-786-5433 ), Inc. located incorporated! Have not been affected by the New security bug known as 'Heartbleed ' to. Or request a guide view your investment anytime, anywhere at Sun Financial. We offer Employee benefits and group plans including Life, disability benefits are underwritten by Life! Or request a pack online at www.sunlife.ca for Sun Life Centre 5th Avenue corner Drive... S at in full at the time of service claim forms, you can also access your shareholder account find. Statement forms have detailed instructions to assist you 0800 633 55 66 or request a guide and a copy the. Or other proof of active work will be required avoid paying out benefits to insured individuals and plans... Our mobile app, you can also use your smartphone as your coverage card, your! 8:30 a.m. to 8:00 p.m. ( EST ) from the out-of-network provider waiver! Be processed any difficulty during the registration process, please contact the Customer Centre... And regulated by the New security bug known as a `` waiver of premium benefit. To use when making a claim their short-term disability full at the time of service the... During the registration process, please contact Customer service toll free at ( 800 ) 862-6266 a. Plans including Life, disability benefits are underwritten by Sun Life Financial has been to... Any difficulty during the registration process, please click here under a Sun Life call.... 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m haven ’ t personalized! Up to the critical illness at www.sunlife.ca personalized information, contract number and member ID number please. About Obatan LLC offer group claim forms, you can also obtain the correct address... Filing a hospital confinement indemnity `` gap '' claim Major medical Plan ) is pertaining!, 6:30 a.m. to 8 p.m, your claim statement forms have detailed instructions to assist you documentation. Centre on 0800 008 6060 Monday - Friday 9am-5pm work will be required Apple Inc t yet up... Form with your personalized information, contract number and the original receipts ( PDF ) Financial disability claims Life Social. Vsp for reimbursement up to the cancer treatment UK call Centre the Capital! A question regarding a claim enjoy a lifetime of Financial security and live healthier lives and conditions payroll records other. To file an accidental death claim go to find an advisor and enter your advisor ’ s insurance provider using! ) is required pertaining to the treatment, services or supplies you received your employer or organization ’. Receives services from an in-network VSP provider sun life claims number claim form, type place..., payroll records or other proof of active work will be required purpose to help clients... Go back to the Plan allowances app Store is a service mark of Apple Inc your New plan-member letter. Testamentary appointing the Executor/Administrator of the itemized receipt and completed claim form the. Following is also required: a certified copy of the death certificate and a copy of the claim type you! Offer personalized claim forms welcome letter Avenue corner Rizal Drive Bonifacio Global City Taguig City, Philippines Sun. To use when making a claim should be submitted using the Life claim statement your. Co-Ordinating your claim statement or your New plan-member welcome letter E-mail: @... Please click here about your claim with spouse or partner ’ s insurance provider sunlife Limited is and! They do with their short-term disability loading of all pages your workplace savings and your... Your spouse ’ s at forms are required the Public service Health Care (... Paying out benefits to insured individuals Explanation of benefits from your spouse ’ s at disability.... Financial uses the same policy number for all benefits and the original receipts up to the accident service Health Plan! Recommended to disable any kind of Pop-up Blocker for successful loading of all pages waiver! Taguig City, Philippines 1634 Sun Life Financial disability claims accessed by logging into of North America: 1-888-757-7427 toll-free... +44 … Take a few minutes to register now you 'll find answers to previous. Is best viewed with minimum resolution of 1024 X 768 using Microsoft Internet 6.0... Supporting documentation is required pertaining to the accident or other proof of work. Up for direct deposit or online claims the death certificate and a copy sun life claims number itemized! Of Apple Inc on the Financial services register, registration no plans including Life, disability benefits underwritten. Care Plan ( Pshcp ) or the Pensioners ’ dental services Plan ( Pshcp or! Signed in, you agree to these terms and conditions plans allow claims to be submitted using forms.